Frequently Asked Questions
About Our Jewelry and Services
1. Do you offer custom engagement and wedding ring designs?
Yes! At Wedding Bands & Co., custom design is our specialty. We work closely with you to bring your unique vision to life, whether it's an engagement ring, wedding band, or another custom piece of jewelry.
2. What’s the process for designing a custom ring?
Our custom process involves a consultation with one of our expert jewelers, where we discuss your ideas and preferences. From there, we create sketches and 3D models to perfect your design before crafting the final piece.
3. How long does the custom design process take?
Typically, it takes 3-4 weeks from consultation to completion, but this can vary depending on the complexity of the design.
4. What types of metals do you offer for rings?
We offer a variety of metals including yellow gold, white gold, rose gold, platinum, and alternative metals like titanium and tantalum.
5. Do you offer lab-grown diamonds?
Yes, we offer both lab-grown and natural diamonds, allowing you to choose the option that best fits your preferences and budget.
6. What is the difference between lab-grown and natural diamonds?
Lab-grown diamonds have the same chemical, physical, and optical properties as natural diamonds, but they are created in a lab. Natural diamonds are formed over billions of years in the earth. Both options are stunning, but lab-grown diamonds are generally more affordable.
About Ordering and Purchasing
7. Do you offer financing or payment plans?
Yes, we offer financing options to make purchasing your dream ring more accessible. Contact our team for more details on our available plans.
8. What payment methods do you accept?
We accept all major credit cards, and we also offer financing through third-party services.
9. Can I see your rings in person?
Yes, we encourage you to visit our Chicago store to view our collections in person, discuss your design ideas, or explore our existing rings.
10. Do you offer insurance for my purchase?
While we do not directly provide insurance, we highly recommend that you insure your jewelry through a third-party insurance provider. We can provide appraisals for your purchases to help with this process.
11. "What are the advantages of buying pre-owned jewelry and watches?
Purchasing pre-owned jewelry and watches offers several benefits. Not only can you find unique, vintage pieces that are no longer in production, but you also get high-quality luxury items at a fraction of the original price. Pre-owned pieces are often certified and inspected to ensure their quality and authenticity. If you're looking for a reliable source for pre-owned jewelry and watches, S&R Jewelers offers a wide selection of curated, luxury items. You can explore their collection of pre-owned pieces here.
About Our Craftsmanship and Ethical Sourcing
12. Are your diamonds ethically sourced?
Yes, we are committed to offering ethically sourced diamonds and adhere to the Kimberley Process to ensure all our diamonds are conflict-free.
13. Do you offer ring resizing services?
Yes, we offer complimentary ring resizing for most of our rings, ensuring the perfect fit for your engagement or wedding band.